Warehouse Manager (Semenyih)

Type: Full-Time     Category: Manufacturing-Operations
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Job Description

Warehouse Operations Management

  • Lead and oversee all inbound, storage, inventory control, order fulfillment, and outbound activities.
  • Ensure warehouse operations meet productivity, quality, and service-level targets.
  • Optimize warehouse layout, storage methods, and material flow to maximize space utilization.
  • Ensure timely receiving and dispatch of products according to operational schedules.

Inventory Management & Control

  • Maintain accurate inventory records and stock visibility.
  • Ensure proper implementation of FIFO/FEFO inventory practices.
  • Conduct cycle counts, stock audits, and reconciliation activities.
  • Investigate and resolve inventory discrepancies promptly.

Food Safety, Quality & Compliance

  • Ensure compliance with food safety standards, regulatory requirements, and company policies.
  • Maintain HACCP, GMP, FSMS compliance within warehouse operations.
  • Monitor sanitation, housekeeping, pest control, and temperature management programs.
  • Support internal, customer, and external audits. Ensure training compliance for audits.

Cold Chain Management

  • Ensure proper temperature control throughout storage and handling processes.
  • Monitor refrigeration systems and temperature records.
  • Coordinate emergency response plans for temperature excursions or equipment failures.
  • Protect product quality and shelf life.

Team Leadership & Workforce Management

  • Lead, coach, and develop warehouse supervisors and operational staff.
  • Manage workforce planning, scheduling, attendance, and performance.
  • Ensure employees receive adequate training on safety, food safety, and operational procedures.
  • Foster a culture of accountability, teamwork, and continuous improvement.

Health, Safety & Environmental Management

  • Ensure compliance with occupational health and safety regulations.
  • Promote safe work practices and conduct regular safety inspections.
  • Investigate incidents and implement corrective actions.
  • Ensure safe operation of forklifts, racking systems, and warehouse facilities.

Logistics & Customer Service Coordination

  • Coordinate with production, planning, transportation, and customer service teams.
  • Ensure on-time and accurate order fulfillment.
  • Manage customer requirements, delivery schedules, and urgent requests.
  • Resolve operational issues affecting customer service performance.

Cost Management & Resource Optimization

  • Manage warehouse operating expenses and resource utilization.
  • Monitor labor costs, overtime, utilities, and equipment expenses.
  • Identify cost-saving opportunities without compromising service or compliance.
  • Prepare and manage warehouse budgets.

Systems, Reporting & Continuous Improvement

  • Perform other related duties as required by the Management.
  • Ensure effective utilization of WMS, ERP, and inventory management systems.
  • Analyze warehouse performance data and prepare management reports.
  • Lead Lean, 5S, Kaizen, and process improvement initiatives.
  • Drive automation and digitalization projects where applicable.

Minimum Qualifications

  • Diploma/ Bachelor's Degree in Supply Chain Management, Logistics, Warehouse
  • Management, Business Administration, Industrial Engineering, or a related field.
  • Professional certifications in Warehousing, Logistics, Food Safety, or Supply Chain
  • Management are an advantage.
  • Minimum 5–8 years of experience in warehouse, logistics, or supply chain
  • operations.
  • Minimum 3 years of managerial or supervisory experience leading warehouse
  • teams.
  • Experience in food manufacturing, FMCG, cold chain, frozen food, or food
  • distribution environments is preferred.
  • Proven experience managing inventory control, warehouse operations, and customer service requirements.
  • Knowledge
  • Knowledge of warehouse management principles, inventory control, and material
  • handling systems.
  • Understanding of food safety standards such as:
  • HACCP
  • GMP
  • ERP
  • FSSC 22000 (preferred)
  • Knowledge of FIFO/FEFO inventory practices and product traceability requirements.
  • Familiarity with cold storage and temperature-controlled warehouse operations.
  • Experience using Warehouse Management Systems (WMS), ERP systems, and
  • Microsoft Office applications.
  • Skills & Competencies
  • Strong leadership and people management skills.
  • Planning, organizing, and problem-solving abilities.
  • Inventory and warehouse operational management expertise.
  • Analytical and reporting skills.
  • Budgeting and cost-control capabilities.
  • Effective communication and stakeholder management skills.
  • Mandarin speaking

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