Assistant Manager - Human Resource (Shah Alam)

JOB SUMMARY

The Assistant Manager, Human Resource is responsible for overseeing and managing the Compensation & Benefit (C&B) and Human Resource Information System (HRIS) functions, including payroll administration, statutory compliance, employee benefits management, HR system administration, and HR data management. This role requires strong analytical capabilities, leadership skills, attention to detail, and the ability to handle confidential information with a high level of integrity and professionalism.

The Assistant Manager will work closely with internal stakeholders, external vendors, statutory bodies, and system providers to ensure all HR operational; compensation, benefits, and HRIS-related matters are managed efficiently and in compliance with company policies and regulatory requirements. The incumbent is also expected to lead continuous improvement initiatives, enhance HR operational processes, strengthen system effectiveness, improve payroll accuracy, and ensure a high level of service delivery in meeting the company's Service Level Agreements (SLA).

JOB RESPONSIBILITIES

Key Responsibilities:

1. Compensation & Benefits Operations

• Oversee the full spectrum of payroll administration and compensation & benefits operations.
• Ensure timely and accurate payroll processing, statutory submissions, and compliance with relevant legislation.
• Review payroll reports, reconciliation, and employee compensation data for accuracy and completeness.
• Monitor salary adjustments, bonus payments, allowances, overtime, and related payroll activities.
• Ensure proper administration of employee records, letters, and compensation documentation.
• Support annual salary review, budgeting, and compensation analysis exercises.

2. HRIS Management & Digitalization

• Lead and support HRIS implementation, enhancement, and system migration projects.
• Monitor HRIS performance and ensure data accuracy, integrity, and system efficiency.
• Collaborate with vendors and internal stakeholders for system troubleshooting, upgrades, and enhancements.
• Oversee HRIS modules including payroll, leave, attendance, claims, and employee self-service (ESS).
• Develop HR dashboards and management reports using HR analytics and reporting tools such as Power BI.
• Drive HR digitalization initiatives and continuous process improvement to enhance operational efficiency.
• Ensure proper user access control, data security, and compliance with internal policies.

3. Performance Management System (PMS)

• Coordinate and monitor the company-wide Performance Management System (PMS) cycle.
• Ensure timely completion of performance appraisal activities and documentation.
• Compile, analyze, and present performance review reports and statistics to Management.
• Support calibration discussions and continuous improvement of performance management processes.
• Provide guidance to employees and management on PMS policies and procedures.

4. Benefits Administration

• Oversee employee insurance and benefit programs including medical, hospitalization, GPA, GTL, and other employee benefits.
• Monitor insurance claims, renewals, registrations, terminations, and vendor performance.
• Coordinate statutory claims including SOCSO and other employee assistance matters.
• Manage vendor relationships and ensure service delivery standards are met.
• Review employee benefits utilization and recommend improvements where necessary.

5. Expatriate Management

• Manage expatriate-related matters including employment documentation, ISE processes, accommodation arrangements, leave passages, and cost monitoring.
• Coordinate with internal departments and external agencies to ensure compliance with immigration and employment requirements.
• Support expatriates on relocation and administrative matters to ensure smooth onboarding and employment experience.

6. HR Projects & CSR Activities

• Lead and coordinate HR-related projects and continuous improvement initiatives.
• Support employee engagement and Corporate Social Responsibility (CSR) activities.
• Coordinate company events, welfare initiatives, and employee relations activities.
• Participate in policy enhancement, HR process review, and organizational improvement projects.
• Prepare project reports, presentations, and management updates as required.

ADMINISTRATIVE & REPORTING RESPONSIBILITIES

• Review invoices, purchase requisitions (PR), vendor payments, and HR operational expenditures.
• Ensure proper documentation, filing, and record management for HR operations and projects.
• Prepare monthly HR reports, analytics, and management presentations.
• Monitor HR operational Service Level Agreements (SLA) and recommend corrective actions where necessary.

REQUIRED SKILLS & COMPETENCIES

• Strong leadership and people management skills
• Strong analytical thinking and problem-solving capability
• Advanced Microsoft Excel skills (Pivot Table, VLOOKUP/LOOKUP, formulas, data analysis)
• Knowledge and experience in Power BI, HR analytics, and dashboard reporting
• Experience in HRIS implementation and system administration
• Strong understanding of payroll processing and statutory compliance
• Good project management and coordination skills
• Excellent interpersonal and communication skills
• High level of integrity and ability to handle confidential information
• Strong organizational and time management skills
• Ability to manage multiple priorities and work under tight deadlines
• Knowledge of Malaysian Employment Act and statutory requirements
• Continuous improvement mindset with focus on operational efficiency and digitalization