Account Manager (Petaling Jaya)

Summary:

We are looking for a proactive, process-driven and detail-oriented Account Manager with pharma/healthcare background, to join our team. This role involves managing the creative development workflow, coordinating campaigns, and ensuring seamless communication between internal teams and external vendors. The ideal candidate will have strong leadership skills and the ability to handle day-to-day client requirements effectively.

Roles & Responsibilities:

• Assist the Business Director in the entire creative development workflow, including campaign implementation and coordination with internal teams, Clients, HCPs and vendors.
• Own and steer the advertising and marketing activities of assigned brands.
• Front the agency and handle day-to-day client requirements directly.
• Assist in new business development initiatives.
• Write creative briefs to guide the creative process.
• Ensure high-level quality control to deliver error-free output on time and within budget.
• Organize, generate, and disseminate reports (work-in-progress, contact reports, budgetary), billing, and cost estimates.
• Manage clients' own and competitive activities in local media avenues.
• Contribute to operational improvements to achieve efficiencies and improved workflow.
• Lead status and work-in-progress meetings.
• Coordinate with media partners and/or owners regarding media booking, extension of material deadlines, and media owners’ copy vetting.
• Perform any ad-hoc duties, projects, and activities as assigned by superiors or management.

Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 3-5 years of experience in account management, preferably within an agency setting.
• Strong understanding of the pharma industry, advertising and marketing principles.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in project management tools and software.
• Experience in new business development is a plus.