Credit Control Officer (Bukit Jelutong)

Job Summary:

The Credit Control Officer is responsible for managing the company's credit and collections process to ensure timely payments from clients and minimize bad debts. The role involves assessing creditworthiness, monitoring outstanding accounts, following up on overdue payments, and maintaining strong customer relationships.

Key Responsibilities:

• Monitor customer accounts to identify overdue payments.
• Contact clients via phone, email, or letters to follow up on outstanding invoices.
• Negotiate payment plans and ensure adherence to agreed terms.
• Assess credit applications and determine credit limits based on internal policies.
• Maintain accurate records of all credit transactions and communications.
• Work closely with the sales and finance teams to resolve billing disputes.
• Prepare regular reports on credit status and aging analysis.
• Assist in reviewing and improving the credit control process.
• Ensure compliance with credit policies and company procedures.

Qualifications & Skills:

• Diploma/Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Proven experience in credit control, accounts receivable, or a similar finance role (optional for entry-level roles).
• Strong analytical and negotiation skills.
• Excellent communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Familiarity with accounting software and Microsoft Excel.

Preferred Experience:

• 1–3 years in a credit control or finance-related role.
• Fresh graduates with strong analytical and communication skills are also encouraged to apply.