Client Servicing Manager (Seri Kembangan)

What you'll be doing

• Meet and liaise with your assigned clients to discuss and identify their advertising requirements
• Proactively identify and address client needs, requirements, and challenges
• Work closely with the internal teams that meets the client's brief and budget
• Collaborate cross-functionally to deliver seamless, high-quality client experiences
• Regularly review client accounts to identify new opportunities and potential risks
• Maintain detailed records of all client interactions and activities
• Provide timely and accurate reporting on client performance and satisfaction
• Support the development of client-facing resources and materials

Job Requirements

What we're looking for

• Strong track record of building and maintaining successful client relationships
• Excellent communication and interpersonal skills, with the ability to effectively liaise with clients at all levels
• Proactive problem-solving skills and the ability to think creatively to address client needs
• Thorough understanding of the sales and account management process
• Degree in Business, Marketing, or a related field is preferred
• Experience manage FMCG portfolio preferred
• Ability to work in a fast-paced environment, manage multiple accounts, and meet tight deadlines.