F&B Manager (Ranau)

Working Days & Hours:

• Working Hours: 9 hours a day including 1 hour lunch
• Work Days: 6 days a week

Job Scopes:

Customer Service:

• Understand and provide excellent customer service – goes above and beyond!
• Ensure a welcoming and pleasant atmosphere for all guests and Kloud Krew
• Handles all guest inquiries/complaints/feedback in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

 Operational:

• Monitor inventory levels and collaborate with kitchen & service team to ensure adequate supply of food, beverages, crockery, cleaning products, and uniforms.
• Manage restaurant staff, including hiring, onboarding, training, scheduling, and performance evaluations.
• Ensures that brand standards have been implemented.
• Works closely with the Hotel Manager and the MVR team in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures

Qualifications:

• Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
• Minimum 5 years work experience in Food and Beverage
• Minimum 2 years work experience as Outlet / Restaurant Manager in a hotel/restaurant with good standards.

Benefits & Remunerations:

• Salary Range: RM 3,500 to RM 4,000
• EPF, SOCSO & EIS
• Medical & Annual Leave
• Overtime
• Accommodation can be provided – further discussion required

(Kg. Bundu Tuhan, Ranau, Sabah, Malaysia)