Resident/Admin Executive (Johor Bahru)

• Fully responsible for the day to day operation of the building and the supervision of the site staff
• Conduct routine inspections on all building services, equipment and facilities
• Ensure all service providers are performing up to the specification of contracts
• Attend to emergency service breakdown
• Attend to enquiries and feedback
• Ensure all contracts, insurance, certificates and licenses are renewed before expiry.
• Coordinate and attend Meetings and AGMS, including preparation of notices, agenda and documents, as well as recording of the minutes
• Manage and maintain proper records and files of correspondences and documents  
• Monitor payments and manage the recovery of arrears
• Liaise with solicitors on recovering of arrears and other matters
• Preparing of Budget for Management and Sinking Fund

- To supervise the maintenance staffs and ensure that they discharge their duties diligently.

- To ensure that all service contract such as cleaning, security, pest control, etc. are provided as per the stipulated scope of work.

- To attend and evaluate all complaints from owners/residents and/or assigned handyman to investigate the complaints and report.

- To follow up daily with maintenance staff on their feedback on complaints forms submitted for their investigation.

- To reply to all letters from residents and prepare any notices for circulation to residents.

- To obtain quotations from approved contractors as provided under the Standard Operating Procedure manual.

- To regularly checked that all work are being carried out promptly and diligently by service contractors.

- To keep records of all maintenance contracts and ensure that all the equipment such as fire-fighting equipment etc., are tested and maintained as per operation manual.

- To carry out inspection of the building at least once a week.

- To submit monthly report on condition of the structure, facilities and services provided in the building.

- Ensure all renovation / move in or out / facilities booking applications submitted are with proper documentations and scope are within perimeters of the existing By-laws / House Rules

- Summarise quotations/proposal received by suppliers / contractors / service providers to raise requisition of expenditure for further approval

- Assist in preparation of Monthly Report

Requirements:

- Degree / Diploma or equivalent in property, hospitality, business, accounting, mechanical and electrical /architecture or related discipline

- At least 1 years experience in managing stratified or gated community

- Proficient in both written and spoken English & Bahasa Malaysia.

- Knowledge of Strata Titles Act, Strata Management Act, Building & Common Property (Maintenance & Management) Act and its legislation and regulation

- Experience in taking over new completed project including implementation of quality audit and inspection to units and common property

- Well versed with construction method of rectification and able to coordinates with building maintenance is added advantage

- Dedicated, committed, willing to care for the community and willing to assume leadership roles

- Posses good personality and PR skills

- Self motivated, able to work independently / team, positive and proactive

- Computer Literate in Ms Office applications

- Posses own transport and willing to travel

- Willing to work extra hours