Customer Service Specialist - Cantonese/Mandarin/English (Petaling Jaya)

Overall Salary RM4200!!! ，Cantonese，Mandarin & English Customer Service Specialist!! LRT Reachable!

Benefits: 

• Working hours will be Monday - Friday, 7:30 am - 6 pm & Saturday, 9 am - 1 pm. Sunday fixed off day (the other off day depends on company arrangements) 
• Company benefits include EPF, SOCSO, EIS, etc 
• You will be entitled to 12 days annual leave and 14 days sick leave (calculated on a pro-rata basis). 
• The company provides paid training for 1 month. 
• Salary up to RM4,200 (basic salary RM4,000 + KPI RM200). 

Requirements: 

• Candidate must have at least an SPM education level or equivalent 
• Fluent in Cantonese, Mandarin and English  
• Must be willing to work in the PJ area office, LRT station is reachable. 
• Start date will be NOV 18 

Responsibilities: 

• Outgoing calls mainly involve confirming details with relevant parties or companies (e.g., reaching the location of the printer repair company, coordinating with repair personnel). 
• Handle incoming calls, outgoing calls, emails, and online chats from customers, providing prompt and courteous responses. 
• Provide accurate information about products and services, and address customer issues and complaints with patience and professionalism. 
• Stay updated on the company's products, services, and policies to offer informed assistance. 

About Company: 

Our client is a global customer experience (CX) management solutions provider that delivers best-in-class omnichannel CX, digital transformation, and enterprise tech services for leading brands, from Fortune 500 companies to fast-growing startups. With more than 35 years of innovation and expertise, they ensure CX excellence across both traditional and non-traditional channels.  

For more information, please don’t hesitate to contact Ms. Lilith at 01166777851 or email for terms and conditions. Thank you!