Sales Assistant - Dockers JPO (Kulai)

Customer Service

1. Promote the company’s products to customers and provide consultation on product information to the consumers.
2. Observe and practice the selling and customer service skills learnt from training provided by company at all times.
3. Positive attitude to achieving sales target.
4. Be attentive and alert at all times and acknowledge the customer when they walk in.

 Personal Grooming

1. Ensure that the incumbent is attired in the company’s product at all times.
2. To maintain a presentable and approachable image to the public. That may include for girls, light make-up, clean/neat/tidy hairstyle, and etc.  For boys, presentable looking shoes, clean pair of hands, well groomed hair, and etc.
3. Eating at the store in the presence of the public is strictly prohibited.

 Store Housekeeping and Operations

1. Ensure all lightings, video/tv system are switched on during business hours.
2. Shelving, island units, plastic panels, signage, floor, table displays, fitting rooms and any other store surroundings must be cleaned daily to avoid collection of dust and dirt.
3. All personal belongings, unwanted boxes and or unnecessary items should not be left exposed to the public’s view and should be kept in the store room, cupboard or thrown away.
4. Report any damage to the signage, furniture, panels and other fixtures to the Store Manager/Supervisor immediately.
5. Update sales transactions in POS promptly and accurately.
6. Read, understand and abide the Store Operational guidelines and Visual Merchandising guidelines.
7. Support and assist in store clearance promotions.
8. Perform any others duties as and when requested by the Supervisor/Manager.

 Merchandising / Display

1. Ensure that products are being displayed according to visual merchandising standards at all times.
2. Ensure that all products are being tagged with price and sensor in accordance to the Store guidelines.
3. Merchandise replenishment, daily stock check and keep tidiness of store room

 Administrative

1. Track and monitor the inventory level and product availability at the store and ensure all stock information are updated on a timely basis for easy access to information.

 (Johor Premium Outlets, Jalan Premium Outlets, Bandar Indahpura, Kulai, Johor)