Cafe Manager (Dengkil)

REQUIREMENTS :

• Minimum of 3 years of experience in the F&B industry, preferably in a supervisory or assistant managerial role.
• Strong leadership and team management skills.
• Excellent problem-solving and critical thinking abilities.
• Exceptional customer service and communication skills.
• Ability to work in a fast-paced environment and handle pressure.
• Knowledge of health and safety regulations.
• Ability to work flexible hours, including weekends and holidays.

JOB SCOPE :

1. Train and develop staffs on customer service best practices and café policies.
2. Recruit, hire, and staff, fostering a collaborative and effective team.
3. Responsible for handling employees' complaints, conflicts, and suggestions to maintain a positive working environment.
4. Addressing customer inquiries, complaints, and feedback promptly and professionally.
5. Maintain accurate records of sales, expenses, and other operational data.
6. Monitor and maintain inventory levels, placing orders and managing suppliers as needed.

BENEFITS :

1. Annual leaves, sick leaves
2. EPF SOCSO
3. Competitive salary and performance-based bonuses.
4. Expand career path

SALARY RANGE : RM3k - 6k and above (based on experience)

Location: Gamuda Cove Experience Gallery, Persiaran Cove Sentral, Bandar Gamuda Cove, Dengkil, Selangor.