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Customer Service - Airport (Sepang)

Type: Contract     Category: Customer Service-Support
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Job Description

Job Requirements:

  • MALAYSIAN ONLY
  • Age: 18 - 35 years old
  • Maximum Body Mass Index (BMI) of 25
  • 2 days working and 2 days off
  • RM2500 + RM450 (Allowance)
  • Minimum SPM
  • Mandarin Speaker only

Job Scope:

  • Attend to passengers’ enquiries on way finding airport facilities and other passengers’ issues
  • Proactively approach passengers and offer assistance
  • Handle and assist passengers’ / stakeholders’ on-site complaints and issues
  • Assist in incidents, accidents, emergencies and fall back procedures
  • Assist in queue and crowd management.

Working hours: 9AM - 9PM (Morning), 9PM - 9AM (Night).

Location: KLIA1 / KLIA2

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